Customer Satisfaction
Client Hand-Off
- We offer easy-to-understand video instructions to our clients
- If there are any issues, we'll fix any bugs for free the first 3 months
- 24/7 support for any questions or problems related to your website
Support You Deserve
Steps We Take For Our Clients
Final Meeting
Before handing off the website, we schedule a meeting with the client to review the final product. During this meeting, the client can provide feedback and ask any questions they may have about the website's functionality and design.
Cheat Sheets
Create comprehensive documentation that includes information on the website's functionality, how to use the CMS, and any other technical details. This documentation should be provided to the client in both electronic and hard copy form.
Training
We offer training to our clients on how to use the website's CMS and other tools. This can be done in person or through online tutorials. It's important to ensure that the client has the knowledge and skills necessary to maintain and update the website.
Text Support
Offer ongoing support to the client through email and even text message. This can include answering any questions they may have and providing assistance with website updates and maintenance.
Final Test
Before the final hand-off, we test the website on different browsers, devices and platforms to ensure that the website is perfroming properly and has no issues. We test desktop, tablet, and smart phone functions.
Maintenance
We offer maintenance packages so that you don't have to worry about managing your website. Let us take on the tasks required for your website to run smoothly and efficiently. Websites need some love too.
What Our Clients Have to Say
